omg bd Privacy Policy

Introduction and Scope

This privacy policy has been prepared by the company operating the omg bd platform and applies to all services provided through the https://omg-bd.cam domain. This policy takes effect when you open an account on omg bd, browse our website, use any betting or casino service, or contact customer support.

omg bd believes that user privacy is a fundamental right. We collect your information only as needed to operate our services, and it is never sold to third parties under any circumstances. Learn more about omg bd — there you will find more information about the company's goals and values.

Before reading this policy, please note that all omg bd services are for persons aged 21 and above. We do not knowingly collect information from minors.

1. Information We Collect

1.1 Information Provided at Registration

When you open an account on omg bd, the following information is collected:

• Full name (as per government-issued ID)
• Date of birth (for age verification)
• Mobile number (active Bangladeshi number)
• Email address
• Chosen username and password

1.2 Identity Verification Information

As part of the KYC (Know Your Customer) process, we may collect images of your National ID (NID), passport, or driving licence. This information is used solely for identity verification and securing financial transactions.

1.3 Financial Information

During deposits and withdrawals, information related to your bKash, Nagad, Rocket, or bank account is processed. omg bd does not directly store any card numbers or PIN numbers — such information reaches the payment processor exclusively through an encrypted channel.

1.4 Automatically Collected Information

The following information is recorded automatically while you use the website:

• IP address and device type
• Browser name and version
• Pages visited, session duration, and click patterns
• Cookies and local storage data
• Referrer URL (how you arrived at the site)

2. Purpose of Using Your Information

omg bd uses the information collected for the following purposes:

2.1 Account Management and Service Delivery

Personal information is used to manage your account properly, keep your login secure, process deposits and withdrawals, and store your betting history.

2.2 Identity and Age Verification

omg bd runs a KYC process to confirm that all registered users are at least 21 years of age. This is one of the primary steps in ensuring responsible gaming.

2.3 Fraud and Security Prevention

Data is used in security analysis to prevent account hacking, money laundering, and other fraudulent activities.

2.4 Customer Support

When you request support via 24/7 live chat or email, your account information is verified to resolve your issue quickly.

2.5 Communications and Promotional Information

Bonus offers, platform updates, and important security notices may be sent to your registered mobile number or email. You may request to stop receiving promotional messages at any time.

3. Data Storage and Security

3.1 Retention Period

All information is retained for as long as your account is active. Even after an account is closed or deleted, certain information may be kept for a defined period to meet legal obligations.

3.2 Technical Security Measures

omg bd uses SSL (Secure Socket Layer) encryption technology, which keeps data transmission between your browser and our server secure. Data security is also ensured through firewalls, encrypted databases, and regular security audits.

3.3 Server Location

Our servers are housed in secure data centres. Data storage and processing always take place in a secure environment, accessible only to authorised personnel.

3.4 Password Security

Your password is never stored in a readable form — it is always kept in hashed and salted format. omg bd will never ask for your password via email or chat.

4. Disclosure of Information and Third Parties

4.1 General Policy

omg bd does not sell your personal information to any third party. However, limited information may be disclosed in the following circumstances:

4.2 Service Provider Partners

Payment processors (including bKash, Nagad, Rocket, and banking partners), customer support software providers, and cybersecurity service providers are given access to specific information necessary for their work. These partners are bound by agreements consistent with our privacy policy.

4.3 Legal Obligations

If disclosure of information is legally required as part of a court order, government investigation, or legal process, the necessary information will be provided to the relevant authority.

4.4 Game Studios and Technology Providers

Game studios and live casino providers including Pragmatic Play, PG Soft, JILI, and Evolution may access only the technical data needed to operate their games. Your identity information is not shared with them.

5. Cookies Policy

5.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. omg bd uses cookies for the following purposes:

• Essential cookies: to maintain login status and ensure security
• Functional cookies: to remember your preferred language and settings
• Analytics cookies: to understand which pages on the site are used most

5.2 Cookie Controls

You can delete cookies or stop accepting new cookies from your browser settings at any time. Please note, however, that disabling certain essential cookies may affect the normal functioning of the site.

6. User Rights

Every registered member of the omg bd platform has the following rights:

Right	Description
Access	You may request to know what information we hold about you
Correction	If your account contains incorrect information, you may request that it be corrected
Deletion	In certain circumstances, you may request that your information be deleted
Restriction	You may request that certain processing of your information be stopped, including sending promotional messages
Portability	You may request a copy of your information in a portable format

To exercise these rights, contact omg bd customer support. We generally respond within a reasonable time of receiving your request.

7. Protection of Children and Minors

All omg bd services are exclusively for persons aged 21 or above. We do not knowingly collect information from anyone under 21. If a minor registers by mistake, the relevant account and data are deleted immediately.

If parents believe their child has opened an account on omg bd, please contact customer support. Reading the responsible gaming guidelines will give you more details on this matter.

8. External Links and Third-Party Sites

The omg bd website may sometimes reference external resources. omg bd has no control over the privacy policies of those external sites and is not responsible for their content. We advise you to review the privacy policy of any third-party website you visit.

9. Policy Changes and Updates

omg bd reserves the right to update this privacy policy at any time. For significant changes, we will send a notification to your registered email or mobile, and the date of the most recent update will be noted at the top of this page. Continued use of our services after any change indicates that you have accepted the new policy.

Our terms and conditions page covers the overall terms of using our services in detail — we recommend reading that document alongside this policy.

10. Consent and Acknowledgement

By registering an account on omg bd or using our services, you confirm that:

• You have read and understood this privacy policy in full
• You are at least 21 years of age
• You are providing your information voluntarily and knowingly
• You consent to your information being processed in the manner described here

For any privacy-related questions or concerns, contact our customer support team — we are available 24 hours a day, 7 days a week in both Bengali and English.