omg bd Responsible Gaming — a commitment to knowing yourself
Betting and casino games are for entertainment — not a source of income. omg bd believes that ensuring a safe environment for every player is our most important responsibility.
Betting as Entertainment — knowing your limits matters
You can enjoy slots, live casino, cricket betting, and many other games on the omg bd platform. But as with any form of entertainment, there should be a limit. Keeping your budget and time in check — while being aware of the potential for financial loss — is the foundation of responsible gaming.
Our Terms and Conditions clearly state that to open an account at omg bd and take part in any betting activity, the user must be at least 21 years old. This is strictly enforced and an account is not activated until age has been verified.
People often do not realise when their gaming habits are getting out of control. Placing more bets to try to recover lost money, hiding betting from family members, or using money set aside for everyday expenses to bet — these are warning signs. omg bd wants you to recognise these signs and take action in time.
Under our Privacy Policy, your personal information and account activity are kept completely secure. Information about self-exclusion or limit settings is never disclosed to third parties.
For answers to common questions, visit our FAQ section, which contains detailed information on account management, deposits and withdrawals, and various aspects of responsible gaming.
Remember: Always treat betting as entertainment — only spend an amount you can afford to lose without it affecting your daily life. Chasing losses never works.
Tools to keep yourself in control
omg bd provides various self-control tools that can be used directly from your account settings or activated through 24/7 live chat support.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately; to increase it you will need to wait a set period.
Session Time Limit
Decide in advance how long you will play in one session. When the time is up, the session will end automatically so there is no opportunity to play beyond it.
Short Break
If you want to clear your head for a few days, request a temporary account closure for anywhere from 24 hours to 30 days. You will not be able to log in during this time.
Self-Exclusion
If you need a long-term break, activate self-exclusion. During this time promotional messages will be stopped and any attempt to open a new account will be blocked.
Gaming History Review
You can view your deposit, withdrawal, and betting history from your account at any time. Understanding your own spending patterns is the first step in responsible gaming.
Direct Support Contact
For any issue, contact omg bd's 24/7 live chat or email. The support team is ready to help in both Bengali and English.
Warning Signs — stop if you notice these
If even one of the signs below appears in you, speak directly to someone — a family member, a friend, or a professional counsellor. This is not weakness; it is a courageous step.
- You keep betting to try to win back lost money, but the situation keeps getting worse.
- You are using money not set aside for betting — such as rent, your child's education costs, or your essential daily budget.
- You are hiding your betting habit from family or friends, or lying about it.
- When you are not betting, you feel restless, irritable, or anxious.
- Your interest in work, study, or relationships is fading, and most of your thoughts are about betting.
- You are continuing to bet by taking on debt or selling assets.
- You have tried to stop betting more than once but have not been able to.
Remember: Experiencing these signs does not mean you have failed. The reality is that addiction is a health condition, and with the right support it can be overcome. Asking for help is the wisest thing you can do.
Ask yourself — a quick self-check
Ask yourself the questions below. If most of your answers are 'yes', take a short break and talk to someone. This is not a medical test — it is simply a first step toward being aware of yourself.
How to get help
If you are experiencing problems, you do not need to face them alone. Beyond omg bd's own support, your family and professional counsellors are there for you.
omg bd Live Chat
Contact 24/7 live chat directly. Talk in Bengali, activate responsible gaming tools, or request a temporary account closure.
Email Support
As an alternative to live chat, write to us by email. The support team assists in both Bengali and English. Self-exclusion or long-term limit requests can also be submitted by email.
Family and Friends
Talk to someone you trust. A family member or close friend can often be the first to help — open up rather than keeping things to yourself.
Professional Counselling
See a psychiatrist or behavioural counsellor. Several organisations in Bangladesh offer addiction counselling services — seek advice from a doctor or health centre.
omg bd's Commitment
omg bd is not just a betting platform — it is a responsible community. We believe that ensuring the long-term wellbeing of our users is the mark of a healthy platform. The security, privacy, and protection of every account is therefore our highest priority.
We ensure that no one under the age of 21 can use our platform. The age verification process is completed at the time of registration. If there is any suspicion that a minor is using an account, it is suspended immediately.
Our support team is active 24 hours a day, seven days a week. Any responsible gaming request — limit setting, a break, or self-exclusion — is handled on a priority basis.
All information in your account is kept secure through SSL encryption and advanced data protection technology. No third party can view your gaming information.
Our core principles:
- Age 21+ required
- Zero tolerance for minor access
- Self-exclusion effective immediately
- All data SSL-protected
- 24/7 support in Bengali